Holiday Inn Baku, an IHG Hotel

1. Nice location. Near Crescent Mall, shopping and food. Many local cafes and restaurants are in the vicinity of the hotel. 2. Godly breakfast. Meat, eggs, vegetables, dairy, cheese, croissants and even chia seeds. 3. Sightseeing. It is located near the sea. You just walk 5 mins there. The Victory park is also not very far. 4. Shower and bathroom are clean. 5. Decent gym and great sauna for free. 6. Friendly and helpful staff.

Excellent breakfast spread . were trying to meet the expectations of indian vegetarian customers .helpful staff.

Good location and quick room service, and reception staff are friendly

Everything was just perfect! Polite staff and well trained, high level of professionality. THANK YOU SO MUCH!

I am writing this letter to express my sincere gratitude and appreciation for the exceptional treatment I received during my recent stay at your hotel in Budapest. As a guest from Saudi Arabia named Saleh, I was truly impressed by the level of care and hospitality extended to me by your staff members. From the moment I arrived at the hotel, I was greeted with warm smiles and genuine kindness. The reception staff went above and beyond to ensure a smooth check-in process and provided me with all the necessary information about the hotel and its facilities. Their friendly and professional demeanor immediately made me feel welcomed and valued as a guest. Throughout my stay, every interaction I had with your staff was marked by their exceptional customer service. Whether it was the housekeeping team ensuring that my room was always clean and comfortable or the restaurant staff catering to my dining needs, their attentiveness and dedication to making my stay enjoyable were truly commendable. I would like to extend a special thank you to [Name of Employee] for their outstanding service and attention to detail. They consistently went out of their way to ensure that I had everything I needed and provided excellent recommendations for local attractions and dining options. Their personalized approach and genuine care made a significant impact on my overall experience. I also want to express my gratitude to the entire hotel team for their teamwork and professionalism. It was evident that everyone worked together seamlessly to create a welcoming and enjoyable environment for guests. Your collective efforts did not go unnoticed and greatly contributed to making my stay memorable. As a guest from Saudi Arabia, I was particularly impressed by the cultural sensitivity and respect shown by your staff. They were attentive to my cultural preferences and made me feel comfortable throughout my stay. Their efforts to create an inclusive and welcoming atmosphere are highly...