Holiday Inn Baku, an IHG Hotel

My recent stay at the Holiday Inn was nothing short of excellent, largely due to the outstanding service provided. The hotel itself was nice and comfortable, offering all the amenities needed for a pleasant stay. Additionally, its proximity to a nearby mall added convenience and opportunities for leisure activities, making it an ideal choice for travelers. Overall, I highly recommend the Holiday Inn for its exceptional service and convenient location. My sincere thanks to Ilkin and Nigad for their exemplary hospitality, which truly made my stay memorable. I eagerly anticipate my next visit.

Good location and quick room service, and reception staff are friendly

Everything was just perfect! Polite staff and well trained, high level of professionality. THANK YOU SO MUCH!

I am writing this letter to express my sincere gratitude and appreciation for the exceptional treatment I received during my recent stay at your hotel in Budapest. As a guest from Saudi Arabia named Saleh, I was truly impressed by the level of care and hospitality extended to me by your staff members. From the moment I arrived at the hotel, I was greeted with warm smiles and genuine kindness. The reception staff went above and beyond to ensure a smooth check-in process and provided me with all the necessary information about the hotel and its facilities. Their friendly and professional demeanor immediately made me feel welcomed and valued as a guest. Throughout my stay, every interaction I had with your staff was marked by their exceptional customer service. Whether it was the housekeeping team ensuring that my room was always clean and comfortable or the restaurant staff catering to my dining needs, their attentiveness and dedication to making my stay enjoyable were truly commendable. I would like to extend a special thank you to [Name of Employee] for their outstanding service and attention to detail. They consistently went out of their way to ensure that I had everything I needed and provided excellent recommendations for local attractions and dining options. Their personalized approach and genuine care made a significant impact on my overall experience. I also want to express my gratitude to the entire hotel team for their teamwork and professionalism. It was evident that everyone worked together seamlessly to create a welcoming and enjoyable environment for guests. Your collective efforts did not go unnoticed and greatly contributed to making my stay memorable. As a guest from Saudi Arabia, I was particularly impressed by the cultural sensitivity and respect shown by your staff. They were attentive to my cultural preferences and made me feel comfortable throughout my stay. Their efforts to create an inclusive and welcoming atmosphere are highly...

Big and nice breakfast hall at roof top with great views Room size and Bathroom Very good in-room dining options Location near to Crescent mall walking distance to Nizami Street as well Staff smiling and helpful